Consumer Information

Information Guides

Consumer Information:Frequently Asked Questions

Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:

How can I appeal a PIP decision?

How will PIP affect my ability to use the Motability Scheme?

Am I eligible for a reduction on Vehicle tax?

How can I find out what benefits might I be eligible for?

What support is available to help keep warm this winter?

What can I do if I feel that I have been discriminated against?

Am I eligible for VAT relief on disability equipment?

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