Useful information quick links

Specialist health and disability charities

Abilitynet

Online information and volunteer support to use technology

0300 180 0028       

About AbilityNet | AbilityNet

Alzheimer Scotland

Information, signposting and support for anyone affected by dementia.

0808 808 3000

www.alzscot.org

Scottish Autism

Information and support for people with autism           

01259 720044 

Scottish Autism – Autism Awareness Charity & Services for Children & Adults in Scotland

Breast Cancer Now

Information and support for anyone affected by breast cancer.

0808 800 6000

www.breastcancernow.org

Chest Heart and Stroke Scotland

Advice and support on recovery from and living with chest, heart and stroke issues.

0808 801 0899

www.chss.org.uk

Contact Scotland BSL

Scotland’s national BSL video interpreting relay service

0333 344 7712       

Contact Scotland (contactscotland-bsl.org)

Deaf Action

Services for people who are hard of hearing and deaf.

0131 556 3128

 Services – Deaf Action

 

Diabetes Scotland

Specialist information and advice on living with diabetes.

0345 123 2399

www.diabetes.org.uk/scotland

Disability Equality Scotland

Information about accessible travel, inclusion, access panels and Hate crime

0141 370 0968

Welcome – Disability Equality Scotland 

Enable

Support for people with a learning disability

0300 0200 101

Enable Home

Enquire

Advice about support for education

Enquire – The Scottish advice service for additional support for learning

LEAD Scotland (Linking Education and Disability)

Practical support, information and advice tailored to your individual circumstances.  

0131 228 9441

LEAD Scotland – Linking Education and Disability » Specialist in linking education and disability 

Macmillan Cancer Support

Information and support for anyone affected by cancer.

0808 808 00 00

www.macmillan.org.uk

MND Scotland

Advice about staying independent, money, wellbeing and practical matters     

0141 332 3903       

MND Scotland | Making Time Count

MS Society

Advice about Multiple Sclerosis

0808 800 8000

MS Society UK | Information, research and support | MS Society

NASS – National Axial Spondyloarthritis Society

Advice about Axial Spondyloarthritis

020 8741 1515       

Homepage | National Axial Spondyloarthritis Society (nass.co.uk)

Parkinson’s UK helpline

Information, signposting and support for anyone affected by Parkinson’s.

0808 800 0303

www.parkinsons.org.uk

RNIB (support for people with sight loss)

Help and advice for blind and partially sighted people.

0303 123 9999

www.rnib.org.uk/scotland

RNID

Information and support for people who are deaf, or have hearing loss or tinnitus.

0808 808 0123

Text message: 07360 268 988

Relay UK: 18001 then 0808 808 0123

www.rnid.org.uk/scotland

Royal Osteoporosis Society

Information and support on living well with osteoporosis.

0808 800 0035

www.theros.org.uk

Scottish Disability Sport

Information about sports for people of all ages and abilities

scottishdisabilitysport.com

Sense Scotland

Information, advice and support for people with complex needs

0300 330 9292 

Sense Scotland | Home

Sight Scotland

Supports people in Scotland with sight loss

0800 024 8973

Sight Scotland. Educating & Supporting People With Vision Loss

Versus Arthritis     

Information about arthritis

0800 5200 520

Versus Arthritis | A future free from arthritis

Visibility Scotland

Information about living with sight loss

0141 332 4632       

Visibility Scotland – You don’t need sight to have vision.

General health information

Breathing Space telephone support

If you are experiencing low mood, anxiety or depression.

0800 83 85 87

www.breathingspace.scot

Cruse Scotland

Bereavement support and counselling

0808 802 6161

Home : Cruse Bereavement Care (crusescotland.org.uk)

LGBT Health & Wellbeing

Information and emotional support for the LGBT+ community.

0800 464 7000

www.lgbthealth.org.uk

Living Made Easy

Advice on daily living aids for people living with a disability.

0800 123 3084

www.livingmadeeasy.org.uk

NHS 24

Urgent health care advice and mental health support.

111

www.nhs24.scot

NHS Inform helpline

Non-urgent information about health and local services.

0800 22 44 88

www.nhsinform.scot

You can search their website for local health services here Health and Wellbeing services | NHS Inform

Patient Advice and Support Service

Information about NHS patients’ rights and responsibilities in Scotland.

0800 917 2127

www.pass-scotland.org.uk

Samaritans

24-hour phone support to explore thoughts and feelings.

116 123

https://www.samaritans.org/scotland/

Employment

ACAS

Advice on employment rights, rules and best practice  

0300 123 1100

Acas | Making working life better for everyone in Britain

Equality Advisory Support Service

Advice and assistance if you are treated unfairly.

0808 800 0082

Equality Advisory and Support Service (equalityadvisoryservice.com)

Access to Work 

Access to Work can help you get or stay in work if you have a physical or mental health condition or disability.

0800 121 7479

Access to Work: get support if you have a disability or health condition: Apply for an Access to Work grant – GOV.UK (www.gov.uk)

 

Care information

Care Information Scotland

Information and advice on how to get and provide care.

0800 011 3200

www.careinfoscotland.scot

Your local Council

For a care needs assessment contact your local council Organisations – mygov.scot  or in Highland NHS Highland 

Scottish Government

Information about social care

Social care – gov.scot (www.gov.scot)

Age Scotland

Care home rights

0800 12 44 222

Care and Support | Age Scotland (ageuk.org.uk)

Care Inspectorate

Oversees care services, standards and complaints

0345 600 9527

www.careinspectorate.com

Local Carers Centres

Care Information Scotland lists them here  Carer centres | Care Information Scotland (careinfoscotland.scot)

 

Carers Scotland

Advice, information and support for carers.

0808 808 7777

www.carersuk.org/scotland

 

Benefits and social security

Social Security Scotland

Responsible for the benefits that are devolved to Scotland. These include

Adult Disability Payment Adult Disability Payment – mygov.scot

Child Disability Payment Child Disability Payment – mygov.scot

Carer Support Payment Carer Support Payment – mygov.scot

Carers Allowance Supplement Carer’s Allowance Supplement – mygov.scot

0800 182 2222

www.socialsecurity.gov.scot

 

Councils

Responsible for paying some benefits including 

Council Tax Reduction Council Tax Reduction – help paying your Council Tax bill – Citizens Advice Scotland and Council Tax Reduction Tool – Citizens Advice Scotland (checkmycounciltax.scot)

Housing benefit (help with rent for some working age people who are not yet on Universal Credit and people over State Pension age) Housing Benefit – Citizens Advice Scotland

Scottish Welfare Fund Scottish Welfare Fund – overview – Citizens Advice Scotland

You can find contact details for your local council here Organisations – mygov.scot

Department for Work and Pensions

Department for Work and Pensions Department for Work and Pensions – GOV.UK (www.gov.uk)

Pays many of the England-only benefits and UK- wide benefits including Universal Credit, State Pension and Employment and Support Allowance.

Turn2us

Benefits information Turn2us Benefits Calculator  

Grant search Turn2us Grants Search

 

Money Matters

Money Helper

Guidance about money matters, including debt, benefits and pensions.

0800 138 7777 (money)

0800 011 3797 (pensions)

www.moneyhelper.org.uk

Turn2us

Grants and benefits information.

0808 802 2000

www.turn2us.org.uk

Stepchange

Free, independent help with debt

0800 138 1111

StepChange Debt Charity. Free Expert Debt Help & Advice

 

 

 

 

 

 

 

 

 

Transport and mobility

Blue Badge Scotland

Apply for or renew a Blue Badge – mygov.scot

Transport Scotland

How to apply for a 60+ or disabled person’s National Entitlement Card

How to apply for or renew your National Entitlement Card | Transport Scotland

 

Housing

Shelter Scotland Helpline

Advice on housing matters, including urgent situations.

0808 800 4444

www.scotland.shelter.org.uk

Care and Repair Scotland

Support and advice on home repairs and adaptations.

0141 221 9879

www.careandrepairscotland.co.uk

Housing Options Scotland

Help finding housing for older and disabled people, and veterans.

0131 510 1567

www.housingoptionsscotland.org.uk

Trustmark

Government endorsed listings of trusted tradespeople.

0333 555 1234

www.trustmark.org.uk

Scottish Fire and Rescue Service

Advice about fire safety and book a free home fire safety visit

Home fire safety visits | Scottish Fire and Rescue Service (firescotland.gov.uk)

 

 

 

 

Energy and water

Home Energy Scotland

Advice on and financial support with energy costs.

0808 808 2282

www.homeenergyscotland.org

National gas emergency service

Emergency assistance, and gas and carbon monoxide safety advice.

0800 111 999

Emergencies and safety advice | National Gas

Electricity power cut

National grid report a power cut.

105

National Grid – How to report a power cut

Scottish Water

Inquiries and to report water supply and waste water issues.

0800 0778 778

Home – Scottish Water

Priority Service Register Scotland 

Your energy and water suppliers have Priority Service Registers so they can support older or disabled people in case of emergency 

The Priority Services Register in ScotlandHomepage – The Priority Services Register in Scotland (psrscotland.com)

Generalist advice agencies

Advice Direct Scotland

Advice Direct Scotland

Specialist services about

homeheatingadvice.scot

consumeradvice.scot

postaladvice.scot

energyadvice.scot

advice.scot        (benefits, employment, housing, neighbourhood issues, family and relationships)

moneyadvice.scot

socialenterprisedirect.org.uk

Citizens Advice Bureau

Network of offices across Scotland here Get advice – Citizens Advice Scotland Up to date advice about a wide range of topics

Helpline number to find your local CAB 0800 028 1456 

Specialist services about

Claiming Universal Credit Contact us about a Universal Credit application – Citizens Advice Scotland

Information if you are not in Scotland

Much of the legislation that affects the lives of people with disabilities and their carers is devolved to Scotland, and not the same as that elsewhere in the UK.

If your enquiry does not relate to Scotland you can find information about disability-related issues from

Citizens Advice

You can find advice and also details of your local service here: check top left of the screen to specify the country where you live

Citizens Advice

Scope

The disability equality charity for England and Wales

0808 800 3333

Home | Disability charity Scope UK

Age UK

Information and advice for people over 50

0800 678 1602

Age UK | The UK’s leading charity helping every older person who needs us

 

Information last updated on 12 March 2024. Please note that information may be subject to change. All information is provided in good faith but Disability Information Scotland does not endorse any product or service referred to within this resource.

If you would like this information guide in another version then please contact us and we will post or email you a copy.

Quick links to useful information:Frequently Asked Questions

Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:

How can I update my organisations details on your Scottish Disability Directory?

How can I search for a local disability support group near me?

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