Accessible housing for disabled people
It can be difficult to find a house that meets your requirements. You may be considering adapting your home to make it more accessible for your needs, or you may decide that moving to a new home is the better option.
This guide lists a number of support organisations and schemes that can advise and help you to make the best choice for you.
Disabled Home Adaptations
If you are looking for information on disabled home adaptations, a good starting point is to ask for an Assessment of Needs from your local council’s social care department. Please see our Assessment of Needs information guide for more information.
Finding the right house for your needs
Housing Options Scotland help disabled people, veterans and older people to find the right house, in the right place.
To register, you will be asked to complete the Request Support form, or you can contact them directly and they will email or post a form to you.
Once they get your completed form they will send you a personalised report with all your potential housing options. It normally takes up to 4 weeks for them to prepare your report. You will be given your own housing broker who will work with you to help make your preferred option a reality.
Home2Fit is an exciting new website. They will match what you want with what’s available and make contact with housing providers who have accessible homes in your area of choice. There are options for social and private rented homes and for home owners. If a home to suit is not yet available housing providers can still see your request and respond to you.
Housing Information and Advice
Disabled Person’s Housing Service Aberdeenshire
Houseability provide information, advice and advocacy services to people with disabilities who have housing issues or problems, to enable them to meet their everyday needs and improve their quality of life within an inclusive community
Disabled Person’s Housing Service Aberdeen City
Provide housing advice, information and advocacy to disabled people, their families and carers. Based in Aberdeen, the DPHS is constantly developing its services.
Disabled Person’s Housing Service Fife
Provide independent advice and information so that disabled people can have the chance to consider housing options right for them and so enable them to live independently.
Disabled Persons Housing Services Glasgow
Glasgow Centre for Inclusive Living (GCIL) provide housing information, advice and advocacy services to disabled people seeking housing in Glasgow. Additionally they provide one-to-one support, advice, information and advocacy for people who need an adapted or accessible home in Greater Glasgow.
Better at Home is a new housing options service which can help you get out of hospital and into a suitable home. The project aims to support older people who want to go home from hospital but who need help because of a housing issue. Better at Home may be able to help you if you:
- are aged 65 or over
- want to live at home but your hospital discharge is delayed because your accommodation does not meet your access needs
- are currently in residential care or a nursing home but would like to find suitable housing in the community
- want to live in Glasgow
Shelter Scotland
Provide advice on housing issues and homelessness. They have a useful page on information for disabled people.
Free housing advice helpline: 0808 800 4444, 9am-5pm, Monday to Friday. Calls are free from UK landlines and main mobile networks.
You can also talk to an adviser online via live chat. This is available weekdays from 10am until 3pm, dependent on adviser availability.
Home2Fit
Home2Fit is a national online database that helps disabled people search for accessible housing. If you are seeking an accessible home to meet your specific needs then you can visit the Home2fit website. Whether you are searching for social housing, private letting or to buy a property, Home2Fit offers a variety of services to help you in your search for an accessible home.
At one end, Home2fit allows landlords, housing associations or estate agents to advertise any adapted properties they have vacant. At the other end, an individual searching for a specifically adapted property can register with Home2fit and search the online database for a suitable match.
Information last updated on 1 February 2024. Please note that information may be subject to change. All information is provided in good faith but Disability Information Scotland does not endorse any product or service referred to within this resource.
If you would like this information guide in another version then please contact us and we will post or email you a copy.
Access and Accessibility:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Council Help for Disabled People
Scottish councils have responsibilities to help disabled people and their carers who qualify for help. These include:
- Financial help
- Care needs assessments for disabled people
- Providing support for carers
- Blue Badges
- Safeguarding people who are at risk of harm
Financial help
Councils are responsible for providing financial help, including
- Housing benefit – help with rent for people over State Pension age and for some younger people in special circumstances Claim Housing Benefit – mygov.scot
- Means-tested and non means-tested help with council tax costs Working out your council tax – mygov.scot
- Lump sum payments from the Scottish Welfare Fund; Crisis Grants (usually food, energy, or heating) or Community Care Grants to help people stay in, or settle into the community. https://www.mygov.scot/scottish-welfare-fund
Social work departments have powers to help with “Section 12” payments, for adults or children in an emergency if this would save the council costs in future. They can also make payments to promote the welfare of children in need.
Councils must also have a Housing “scheme of assistance” that may give information, advice, grants, loans, and practical assistance to homeowners or, to private tenants who need disability adaptations. https://scotland.shelter.org.uk/professional_resources/legal/housing_conditions/scheme_of_assistance
Most council areas will have a Care and Repair service that will provide advice and help to older people and (in some areas) disabled people who are homeowners or private tenants. Find your local service here Office Locations | Care and Repair Scotland
Care needs assessments for disabled people
If you are disabled, your council’s social work department (or in Highland, NHS Highland) can assess your care needs, and agree a care plan to support you. The help you receive may include equipment, adaptations to your home, care at home, day care or a care home. Any help you receive that is classed as “personal care” is free.
You should be offered a choice in how your care is provided; this is called Self-directed support. Your options within your budget form the council are:
- 1 – a direct payment to you or someone else (such as a care agency) to pay for your own support
- 2 – you arrange the support
- 3 – the local council arranges the support
- 4 – a mix of the above
Support for carers
The Carers (Scotland) Act gives carers a right to support from their local council. A carer is anyone who is not paid for their caring and looks after a friend, family member or neighbour who is disabled. You do not have to be caring for a specific number of hours to be a carer.
Your local Carers Centre can explain what help is available locally. Any help a carer received from their local council is free. Find your local Carers Centre here https://www.careinfoscotland.scot/topics/support-for-carers/carer-centres/ and find out more about carers rights here https://www.careinfoscotland.scot/topics/support-for-carers/
Blue Badges
A Blue Badges provides parking concessions for on-street parking, some car parks, and disabled parking bays, allowing badge holders to park close to where they need to go
A Blue Badge belongs to a person, not a vehicle, so they can travel as a driver or a passenger. Find out more about Blue Badges here: https://www.mygov.scot/apply-blue-badge/eligibility
Protecting people who are at risk of harm
Councils have powers under the Adult Support and Protection (Scotland) Act 2007 to protect adults who cannot look after their own safety and security and are at risk of harm because of disability, mental disorder, illness, physical or mental infirmity, sexual harm or institutional harm.
“Harm” means injury or damage and includes self-harm, neglect and abuse.
Councils and other public services (such as Police) will work together to support people. You can find out more here https://www.gov.scot/policies/social-care/adult-support-and-protection/
If you are worried that someone at risk of harm, you can find your local social work department here
Contact your council
You can find details of your council and its services here Organisations – mygov.scot
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Access and Accessibility:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
Organisation | Description |
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Altogether Travel | Services provided: Altogether Travel is the award winning Supported Holiday and Travel company. This unique service combines a travel agent with a care company, they are the UK’s first Care Inspectorate registered travel company. This means they can… |
Angus Access Panel | Provide information on disability & access issues and campaign for, and advise on improved access to the environment |
Aspire2 Mobility | From scooters to active wheelchairs, riser chairs, beds, and everything in between; we’re committed to helping you find the best solution to live your life as freely and comfortably as possible. Although we’re based in the middle of the English country… |
Assist Architects Ltd. | Offer services in architecture with emphasis in social housing and areas of greater need |
Astley Hall | Accessible venue hire in Arisaig, Highland |
Atlas Lifts & Services Ltd | Description of service: Supply, installation and maintenance of domestic and commercial stairlifts, ceiling track hoists, gantry systems, mobile hoists, passenger lifts, goods lifts, platform lifts, and disabled access lifts throughout the north east o… |
Audio Description Association (Scotland) | Aims: To promote the inclusion of blind and partially sighted people at theatre, cinema, sport and cultural events by offering a commentary, which is received through a headset, and which does not obtrude on dialogue. Services provided: Campaigns to ra… |
Autism Specific Consultancy Services Scotland Ltd | Autism Specific Consultancy Services Scotland Ltd (ASCS-S) offers a range of services that can be tailored to meet the specific needs of its customer. The Autism Consultant and Director of ASCS-S’ has over two decades of experience in the Health and So… |
Back Up Trust | Aims: The Back-Up Trust inspires people to transform their lives after spinal cord injury. The charity challenges perceptions of disability and run services which grow confidence and independence and offer a supportive network. Services provided: Hold… |
Badaguish Forest Lodges Limited | Badaguish is an accommodation and facilities site where you can explore and develop new and exciting skills, all amongst the beautiful forest and mountain scenery of the Cairngorms National Park in the Scottish Highlands. Situated in a woodland clearin… |