Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Scottish Courts and Tribunal’s Services | Help secure ready access to justice for the people of Scotland |
| Scottish Courts Service (Falkirk) | Help secure ready access to justice for the people of Scotland |
| Scottish Disability Sport | Aims: SDS has the vision of developing opportunities and improving performance in disability sport for children, athletes and players with a physical, sensory or learning disability in Scotland and contributing to UK and international initiatives. serv… |
| Scottish Drugs Forum | Aims: To co-ordinate the work of drugs services and identify gaps in provision. Services provided: Collects and disseminates drugs information Arranges conferences and working groups Offers training and consultancy services. |
| Scottish Family Information Service | Provide free impartial information for families |
| Scottish Government Third Sector Division | Oversees the Scottish Government’s support for the voluntary sector |
| Scottish Head Injury Forum | Aims: SHIF is a national umbrella organisation representing the interests of survivors of brain injuries, their families, and those who work with them. SHIF works to increase knowledge of the effects of acquired brain injury amongst service users and t… |
| Scottish Huntington’s Association | Aims: To offer information and support to families with Huntington’s disease, their friends and professionals. Services provided: Emotional and practical support for people whose lives are affected by Huntington’s disease Someone to talk to confidentia… |
| Scottish Information Commissioner | Aims: To promote and enforce the Freedom of Information (Scotland) Act 2002. Services provided: Provide information and advice about the public right to access information held by Scottish public authorities The Scottish Information Commissioner can re… |
| Scottish Legal Aid Board | Aims: To promote the development and delivery of appropriate access to quality legal assistance for those who are eligible. To fund and deliver services that enable people to protect their rights. Services provided: Advising Scottish Ministers on how l… |
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