Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| InterTrans – Translation, Interpreting and Communication Support Service | Provide translation/ interpreting and accessible formats for people with additional communication needs |
| Into Work | Specialised employment support service for disabled jobseekers across Edinburgh, East and Midlothian |
| Inverclyde Centre for Independent Living | Disability information service, community care team and social work |
| Inverness Badenoch & Strathspey CAB – Aviemore Extension | Provide information and advice to people living in the local area |
| Inverness College UHI | College offering a range of Further and Higher Education courses |
| Inverness, Badenoch & Strathspey Citizens Advice Bureau | Provide an information service to people living in the local area |
| Islesburgh Complex (Room hire) | Accessible venue hire in Lerwick, Shetland |
| ITV SignPost | Provider of BSL onscreen services |
| Izzy’s Promise | Offers free and confidential support services to organised abuse survivors, refugees, asylum seekers and ethnic minorities |
| James | Test to check for plugin updates |
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