Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Advocacy North East | Aims: Independent advocacy for people living in or ordinarily resident in Aberdeenshire Description of service: Independent advocacy for vulnerable people and carers in Aberdeenshire aged 16 and over to support them in their dealings with health and so… |
| Advocacy Orkney | Advocacy service in the Orkney Islands |
| AdvoCard | Aims: To provide independent advocacy to all individuals in the City of Edinburgh who identify as having mental ill health or problematic substance use Services provided: Individual and collective advocacy for people who use mental health services in E… |
| Age Scotland | Providing services and promoting a better quality of life to older people |
| Age UK (England) | National body of Age Concern groups providing services to older people |
| Airdrie Citizens Advice Bureau | Aims: To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities, or of the services available to them, or through an inability to express their need effectively and, equally to exercise a responsible influe… |
| Alcohol and Drugs Action (ADA) | Specialist support in Aberdeen and Aberdeenshire for individuals and families affected by alcohol and drugs |
| Alcohol Change UK | The national agency on alcohol misuse |
| Alcohol Focus Scotland | National charity working to reduce the harm caused by alcohol |
| Alcoholics Anonymous (Scotland) | Helps people to cope with and overcome their addiction to alcohol |
