Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Action Group | Offer a range of services to people with learning difficulties |
| Adapt-IT | Description of service: Adapt-IT are suppliers of assistive technology, including, specialist computer equipment, software, and services. Do you have difficulties using your computer because of a physical or neurological condition? We can help you find… |
| Additional Support Needs Tribunals for Scotland (ASNTS) | Tribunal service which will hear cases brought by parents and young people concerning provision made for children and young people facing the biggest barriers to learning |
| Adept Transcription Ltd | Document and media conversion & transcription |
| Adoption UK in Scotland | Aims: To offer information, advice and support to adoptive parents, before, during and after adoption To support long term foster carers or kinship carers To offer information and advice to professionals working with adoptive families To raise awarenes… |
| Adults With Incapacity (Scotland) Act 2000 – GuardianshipandInterventionOrders | A guide for carers who are concerned that the person they care for is unable to take action or make some or all decisions in relation to their finances etc |
| Advertising Standards Authority | Maintaining the highest standards of all non-broadcast and broadcast advertisements |
| Advicelocal | Delivered by the advice charity rightsnet, Advicelocal is designed to help if you have (or someone you’re in contact with has) a social welfare law problem – for example in relation to welfare benefits and tax credits; council tax; debt and money advic… |
| Advicenow | An independent, not-for-profit website providing information on rights and legal issues for the general public |
| Advocacy Highland | Advocacy Highland provides free and confidential independent advocacy in Highland region for individuals aged 16 and over, who need to be supported to speak up about specific issues. We are funded to advocate for people identified under the terms of… |
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