Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
How can I get a RADAR key?
The National Key Scheme (NKS), often referred to as RADAR keys, offers disabled people independent access to locked public accessible toilets around the country. You can buy from Disability Rights UK either over the phone or through their website.
You can also purchase RADAR keys through some chemists and online.
For further information see our Accessible Toilets information guide or the Disability Rights UK website.
Call the Disability Information Scotland helpline on: 0300 323 9961
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| 25% ME Group | Aims: To offer support and advocacy services to severely affected M.E. sufferers and their carers. Services provided: Advocacy via telephone, or face-to-face (locally) only Helpline for members and their carers offering emotional support Newsletters tw… |
| 27000 | We are open 8 till 8pm all week and weekends however if you need us please email and we will be happy to help. ‘A venue for hire in the heart of Hamilton’ Our venue is available for the whole community and we aim to keep the costs down. A Space… |
| A2i Transcription Services | Description of service: A2i is an experienced transcription company who transcribe print documents into Braille, Audio, Large Print, e-text, Accessible PDF, Easy Read and BSL video. We also produce tactile diagrams, graphs, and maps and translate docum… |
| AAT (GB) Ltd | Description of service and products sold: Provide solutions for climbing stairs using powered stair climbers and stair climbing equipment, as well as evacuation and help with disabled access issue. They can also provide information on the Disability Di… |
| Abbeyfield Scotland Limited | Provides housing and support for older people in various locations across Scotland |
| Abbotsford Care Homes | Aims: To provide nursing and residential care for those unable to stay at home. Services provided: There are seven nursing homes and two residential homes within the Fife area. Each home provides physical care and services for people with dementia or l… |
| Aberdeen Airport Disabled Access Guide | Access guide detailing facilities for disabled people at Aberdeen Airport |
| Aberdeen Citizens Advice Bureau | Provide information to people living in the local area |
| Aberdeenshire North Access Panel | Aims: To assist and advise in the creation and maintenance of access provision for persons with a disability throughout Aberdeenshire North with reference to buildings, environment and access approaches in general. Services provided: Disability awarene… |
| Aberfoyle Memorial Hall | Description There is a large hall which has a maximum capacity of 100 and a small hall that has a maximum capacity for 20 people. Kitchen facilities available. No catering services. Accessible facilities No disabled parking and only 4 spaces. More car… |
