Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Anthony Nolan Trust | Facilitate a donation of bone marrow cells |
| Apna Project | Project supporting Asian children with disabilities |
| Arachnoiditis.co.uk | Resource providing information on Arachnoiditis |
| Are you in danger of losing your home? | Information covering both the Mortgage to Rent Scheme and the Mortgage to Shared Equity scheme |
| Argyll & Bute Citizens Advice Bureau Lochgilphead | Provide confidential information to people across Argyll and Bute |
| Argyll & Bute Money Advice and Welfare Rights Team | Provide welfare rights advice as well as budgeting and debt advice |
| Argyll & Bute Care and Repair | Aims: To assist the over 60’s and / or disabled to remain in their own homes in the community. Services provided: Facilitation of disabled adaptations, repairs and improvements Small repairs service Installation of Telecare Occupational Therapist assis… |
| Argyll and Bute Council Services | Social work department occupational therapy / blue badge / home adaptations and grants / parking bays / taxi cards / welfare rights – Contact Centre – Social Care Line 01546 605 517 or emergency 01631 569 712 Help for older and disabled people (argyll-… |
| Argyll and Bute Sensory Impairment Team | Sensory impairment service |
| ARK Housing Association Ltd | Provide housing and support for people with learning difficulties |
