Consumer Information
Information Guides
Consumer Information:Frequently Asked Questions
Through our helpline we receive enquiries spanning a wide range of different topics. Here is a selection of those most asked:
Can I get a reduction of Vehicle Excise Duty?
If you are disabled you may be entitled to a reduction or exemption of vehicle tax. The vehicle must be registered in your name or a specific driver’s name and must only be used for your personal needs.
You can apply for exemption if you get the:
- higher rate mobility component of Disability Living Allowance (DLA)
- Enhanced rate mobility component of Personal Independence Payment (PIP)
- enhanced rate mobility component of Adult Disability Payment – mygov.scot
- War Pensioner’s Mobility Supplement
- Armed Forces Independence Payment
You can get a 50% reduction in vehicle tax if you get the Personal Independence Payment or Adult Disability Payment standard rate mobility component Adult Disability Payment – mygov.scot
You can find out more here Vehicles exempt from vehicle tax – GOV.UK (www.gov.uk)
What help is there with energy costs?
Energy costs used to be a worry in winter but now bills can be a challenge all year round.
The good news is there are different grants and schemes available to help people improve the heating in their homes and keep heating costs down.
Home Energy Scotland is a free energy advice service funded by the Scottish Government to help people save money and keep their homes warmer. They offer simple energy saving tips, and know about funding schemes and how to access them.
Their website Home Energy Scotland offers help with finding funding, reducing your bills, making your home warmer and living a greener life. You can call them on 0808 808 2282
Consumer Information:Search for Local Organisations
Our quick search tool can connect you to over 3000 service providers, suppliers and organisations supporting people across Scotland. To find support near you, simply enter your search term and select your local authority.
| Organisation | Description |
|---|---|
| Department for Work and Pensions Bereavement Service | Help people across the UK who are dealing with the death of a relative with benefits & pensions advice |
| DG Voice | Region wide forum for Dumfries and Galloway and part of Dumfries and Galloway Equalities Partnership for Representation and Engagement |
| Different Strokes | Support group for young stroke survivors |
| Disability Beyond Borders | Services provided: We are a Scottish charitable incorporated organisation, charity number: SC044849 At Disability Beyond Borders we advise Governments at National and Local levels, Disabled Peoples Organisations and Disabled People on Accessible Enviro… |
| Disability Resource Centre – Paisley | Resource centre for disabled people living in Renfrewshire |
| Disability Rights UK | Campaigning membership organisation offering information on a range of subjects through our free factsheets and publications. We also sell the RADAR accessible toilet key |
| Disability rights uk | |
| Disability, Pregnancy and Parenthood | Practical information and support for disabled parents & those who work with them |
| Disabled Kitchens | Description of service and products sold: Disabled kitchens and kitchen alterations Lower and raised worktops Extended lever tap – easy use Side opening oven doors Pull out fridges Pull out ovens. opening hours: Monday – Friday, 9.00am – 5.00pm. Additi… |
| Disabled Motoring UK | Aims: To protect the interests and welfare of disabled drivers, to take a stand on legislation and to provide information and safety related advice to disabled drivers. Services provided: Information: Maintains a telephone / mail answering service Can… |
