Your rights to fly – what you need to know

A step by step guide for disabled and less mobile passengers

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This publication aims to provide an overview of the rights of disabled and less mobile air passengers and explain what they can do to ensure that their journey runs smoothly from start to finish.

In summary, this guide offers advice for air passengers:

  • When arranging and preparing for a flight
  • When arriving at an airport and checking in
  • When moving through an airport
  • When boarding a flight, whilst onboard and when leaving the plane
  • Details on where to find further information and useful contacts.

Number of pages:


Additional information:

This guide can be downloaded from the website via:-

This guide is available from  For information on accessing a Commission publication in an alternative format, please contact:








Equality and Human Rights Commission
58 Robertson Street
G2 8DU

Phone: 08456 045 510
Minicom: 08456 045 520 (text)
Fax: 08456 045 530

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