aims:to ensure customers are as confident and comfortable as they can be in their own homes without having to rely on their family, friends and neighbours.
Services provided:
They provide a range of services, delivered by volunteers, to older people (over 65 but over 50 for people with complex needs referred by Health or Social Work) in Scotland including grocery shopping home deliveries, household support services, library outreach services, befriending services and a neighbourhood meal sharing service called Meal Makers.
Food Train Shopping Service:
- The shopping delivery service is a simple process.
- Customers complete a blank shopping list which is collected by their volunteers; a blank shopping list is left with customer for next time.
- Shopping is completed and delivered by our volunteers at local shops on a nominated day.
- Shopping is delivered in a box which is unpacked by volunteers. Volunteers will also put things away if needed.
- Customer pays for shopping and the £4 delivery charge, cash or cheque is acceptable.
Food Train Friends Befriending Service:
- They can provide telephone contacts, home visits and group activities.
- Befriending volunteers provide an informal social support service where Food Train clients pay an annual membership.
- Befriending service always provided at fixed intervals to provide regular contact and ensure there is always a friendly face to talk to.
Food Train EXTRA:
- Volunteers attend to odd jobs that customers are unable to do by themselves (if available through a local branch)
- An initial visit takes place which comprises of a home safety check with referral to Fire and Rescue and Handyman and other relevant local services.
- A general check of what help is needed around the house is then completed.
- No jobs are undertaken that would require a qualified tradesman.
- Food Train EXTRA is only available in West Lothian, Glasgow and Dumfries and Galloway at the moment.
Food Train Library Services
If you live in West Lothian, are registerd with a local library but unable to easily get to the library yourself, Food Train can make a fortnightly delivery of your favourite books or can arrange for a Library Friend to visit you regularly for a cup of tea and bring you a book of your choice.
Meal Makers
If you are aged over 55 and would like a home cooked meal, register with Meal Makers and be paired up with a local volunteer who lives in your neighbourhood and who wants to share a portion of their home cooking with you.
CONTACT DETAILS FOR EACH LOCAL AUTHORITY AREA:
Dumfries & Galloway:
Tel: 01387 270 800 Email: everything@thefoodtrain.co.uk
Stirling:
Tel: 01786 450 536 Email: stirling@thefoodtrain.co.uk
A referral form can be filled in online.
West Lothian:
Tel: 01506 413 013 Email: westlothian@thefoodtrain.co.uk
Dundee:
Tel: 01382 459 202 Email: dundee@thefoodtrain.co.uk
Glasgow:
Tel: 0141 4231 722 Email: glasgow@thefoodtrain.co.uk
Renfrewshire:
Tel: 0141 887 2557 Email: renfrewshire@thefoodtrain.co.uk
Scottish Borders (Galashiels, Hawick and Selkirk towns):
Tel: 01896 751750 Email: scotborders@thefoodtrain.co.uk
Meal Makers :
Tel : 0141 551 8118 Email hello@mealmakers.org.uk
Address
Hestan Southwest
The Crichton
Bankend Road
Dumfries
DG1 4TA
Phone: 01387 270 800
Website: http://thefoodtrain.co.uk/
Email: everything@thefoodtrain.co.uk
