Scottish Parliament Visitor Services

Provide a range of services to assist people with their visit to the Scottish Parliament

Phone us on

Services provided:

Visitor Services provides access to the Scottish Parliament building at Holyrood and a range of services to help people with their visits.  Staff deal with questions about visiting the Parliament by email, letter, phone, text relay service, face-to-face in the Parliament’s public area and in British Sign Language through contactSCOTLAND-BSL.  The Public Information Team can also be contacted by email, letter, phone, text, the text relay service and in British Sign Language through contactSCOTLAND-BSL.


Publications produced by Public Information are available in a range of formats through Visitor Services. Many are on display in the Main Hall and other locations in the building.

Additional information:

The Parliament building has been designed to be fully accessible for disabled people.
For visitors who are wheelchair users or who have a mobility impairment, the Scottish Parliament has:

  • Level access to all areas of the new building
  • Fire-proof lifts from the public gallery of the Debating Chamber to ensure that disabled visitors can be evacuated quickly and safely should the need arise
  • Reserved space in the public gallery of the Debating Chamber for wheelchair users
  • A free wheelchair loan service for people while they are visiting the Parliament building
  • Accessible toilet facilities throughout the building, including some larger facilities with space for an assistant and changing bench
  • Carpets with a short, dense pile to assist wheelchair users.







Scottish Parliament
Visitor Services
EH99 1SP

Phone: 0131 348 5200 or 0800 092 7600

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