The Scottish Legal Complaints Commission (SLCC) receives all complaints about legal practitioners in Scotland. They operate independently of the legal profession and are impartial and accessible.
They investigate and resolve complaints about inadequate professional services, refer conduct complaints to the relevant professional bodies and have oversight of complaints handling across the legal profession.
They are open from 9.00am until 5.00pm, Monday to Friday, apart from Tuesday when they close for staff training between 10.00am and 11.00am.
They can be contacted through the contact Scotland-BSL service
12-13 St Andrew Square