Patients Association

Provides information and guidance to patients about aspects of the healthcare service

Phone us on
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To ensure that everybody can access and benefit from the health and care they need to live well, by ensuring that services are designed and delivered through equal partnership with patients.

Services provided:

  • Runs a helpline providing information, support and signposting
  • Free membership for patients
  • Represents the interests of patients to the government, the NHS, and policy makers
  • Campaigns for changes in healthcare
  • Focus groups and surveys with patients
  • Maintains a high media profile to ensure the needs of patients are heard
  • Researches opinion and publishes reports
  • Projects with organisations on patient partnership
  • Members’ surveys on current aspects of healthcare.

Opening hours:

Helpline: 0800 345 7115.

General enquiries: 020 8423 8999.

The helpline can be accessed Monday – Friday 9.30am – 5.00pm.


The Patients Association
PO Box 935
United Kingdom

Phone: 020 8423 9111
Contact form:
Fax: 0208 423 9119
Helpline number: 0800 345 7115

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