ParentLine Scotland

Helpline for parents or anyone caring for a child in Scotland

Phone us on
Phone our helpline on


To provide a free, confidential telephone helpline service, available to every parent and all others caring for a child in Scotland.

Services provided:

The national, confidential helpline provides advice and support to anyone caring for or concerned about a child.

People call for all sorts of reasons – the top issues they contact them about are when:

  • they are worried about how family members are getting on
  • they need help sorting contact and/or residence in relation to their children
  • they are worried about their child or young person’s behaviour
  • they feel under stress and just need a little time to themselves, talking with someone who understands
  • their child is being bullied and they want to discuss what to do about it

They have a series of podcasts and produce a range of factsheets on issues they are contacted about frequently – that are free to download and keep.  Information about money matters is also available.

ParentLine is open seven days a week, 365 days a year.

Call us on 08000 28 22 33


or start a conversation through our Webchat service



Office hours: Monday – Friday, 9.00am – 5.00pm
ParentLine: 9.00am – 9.00pm and Saturday & Sunday from 9am to 12pm 


c/o Children 1st
83 Whitehouse Loan

Phone: 0131 446 2300 (office)
Minicom: 07860 022 844
Helpline number: 08000 28 22 33

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