North East Sensory Services (NESS)

Achieving independence for blind and deaf people

Phone us on
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Services provided:

  • Hold the register of people registered as blind or partially sighted for Aberdeen City, Moray and Dundee
  • Offer a social work service for people with a sensory loss and a mobility and rehabilitation service for people who are blind or visually impaired to enable people to increase their independence and safety as well as supporting people to access benefits and services from other organisations
  • Resource Centres in Aberdeen, Elgin and Dundee display daily living aids and equipment, and staff provide information, advice and support with regards to other daily living aids
  • Hospital Information service supports people at the point of diagnosis to come to terms with situation and identify appropriate support.  Based at Aberdeen Royal Infirmary’s Eye Clinic with visits to Audiology and other specialist clinics
  • Young Person’s Sensory Services provides support to children and young people who have a sensory loss, along with their families, from birth to 19th birthday by organising activities to improve confidence, social and life skills
  • Employment support service available in Aberdeen and Dundee
  • Connect-inform-support service in Aberdeen and Moray supports older people over 65 to reduce social isolation by organising groups, talks, activities, outings and trips.  Transport is provided
  • Provides specialist information, advice and training for people to learn to use assistive technology including computers and tablets
  • Staff and volunteers co-ordinate social and activity groups throughout Aberdeen and Moray
  • Audio library with large collection of audio books on CD and USB, some still on cassette
  • Produced audio magazines of local news for people who use our services
  • Transcription services transcribe information into audio, Braille, BSL DVD
  • Provide BSL – English interpreter booking service
  • Provide sensory awareness training to raise awareness of the needs of people with a sensory loss
  • Delivers sensory awareness training to raise awareness of the needs of people living with a sensory loss.

Opening hours:

Monday to Friday, 9.00am – 4.00pm

Duty times: Mon – Fri 2pm – 4pm

Additional information:

Local contacts:

Elizabeth House, 10 Victoria Crescent, Elgin IV30 1RQ

Open 9.30am – 1.00pm, Monday to Friday

Duty times: Mon, Tue and Thu 10am – 12pm

Tel: 0345 271 2345
Fax: 01343 547 617
SMS: 07968 013 951

Number Ten, 10 Constitution Road, Dundee DD1 12LL

Open: Mon – Fri 9am – 4pm

Duty times: Monday to Friday 2pm – 4pm

Tel: 01382 721 455
SMS number 07713 711 772
Email address:


21 John Street
21 John Street
AB25 1BT
United Kingdom

Phone: 03452712345
Minicom: SMS 07593 102 004
Fax: 01224 620 122
Helpline number: 0345 271 2345

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