North Ayrshire Council Welfare Rights and Debt Services

Welfare rights for people living in North Ayrshire

Services provided

Our Money Matters team provides free and confidential advice on entitlement to welfare benefits. 

who can welfare rights help?

Anyone experiencing financial difficulties but particularly:

  • carers
  • people out of work
  • individuals with long term health conditions
  • people facing redundancy
  • kinship carers
  • single people and families in work but on low incomes
  • parents of disabled children

what kind of help?

The team can:

  • make claims for backdated benefits
  • initiate new claims for benefits
  • carry out benefit checks
  • assist with complex form completion
  • provide appeal representation
  • provide training to Health and Social Care Partnership staff and other advice organisations
  • undertake financial capability checks 
  • give advice on benefit sanctions.


North Ayrshire Council
3rd Floor
Bridgegate House
KA12 8BD

Phone: 01294 310 456

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