Facilitator of contact between families of children with disabilities

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To support families caring for children across the UK with any disability or special need.

Services provided:

Works to provide contact between the families of children with any disability or special need – learning difficulties, physical disabilities, medical conditions, rare syndromes, life-threatening conditions or behavioural difficulties.
Provides information on:

  • Local parent support groups: There is a network of over 1,000 of these local groups and contacts, where parents meet together to support each other and to share information
  • National support networks: Some families whose children have the same specific condition form national family support networks. There are over 300 of these groups
  • One-to-one links: If no national support network exists Contact a Family try to link families on a one-to-one basis with another family in similar circumstances
  • Telephone helpline: Open to any parent, relative or professional worker. The helpline offers information, advice and support on a wide range of topics relating to children’s special needs
  • Liaison: Contact a Family works closely with a wide range of professional workers, finding out what is going on in different parts of the country.

opening hours:

Helpline can be accessed Monday – Friday, 9.30am – 5.00pm.


209 - 211 City Road

Phone: 020 7608 8700
Minicom: 0808 808 3556
Helpline number: 0808 808 3555

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