Care Opinion Scotland
An independent not-for-profit service for patients to share their experience of using health services
Care Opinion Scotland provides a confidential way for patients to share their health and care experiences, good or bad, online. Comments are then passed to relevant staff who can respond or use the feedback to help change services.
Health services use Care Opinion in four main ways:
- To plan how to develop and improve services.
- To understand the choices that patients are making in their health and care services.
- To give doctors, nurses and managers a feel for what people are saying about the service they manage.
- The Care Quality Commission receives all published stories and uses them to improve services.
Patients can share their story by calling 0800 122 31 35 or online via:- https://www.careopinion.org.uk/youropinion
Stirling University Innovation Park
Record last updated: 16th Aug 2017