Services provided:
Provide information advice and support on discrimination and human rights issues to individuals in England, Scotland and Wales, recognising the constitutional, legal, social and policy differences specifically:-
- Advise what the Equality Act 2010 says and how this applies to you
- Advise you of options on how you may be able to resolve your issue
- Advise you of options for informal resolution and guide you through this process
- Assist you further, if you are unable to resolve your issue informally
- Help you work out if you are eligible for civil legal aid
- Provide support if you are considering making a claim yourself
- Assist you in finding local sources of support
The new service will work closely with the Equality Human Rights Commission (EHRC), referring on potential test cases and sharing information to inform the EHRC’s wider work on equality.
The EASS is be run by Sitel in partnership with Disability Rights UK. Law Centres Federation, Voiceability, and the RAD Deaf Law Centre are providing support services to the new service.
Please note that the EASS does not:
- Provide advice to solicitors and other professional advisers
- Provide legal advice
- Represent you in any legal proceedings
- Advise you on the strength of your case or whether you should bring a claim
- Advise you on court/tribunal proceedings once a claim has been issued
- Deal with complaints from disabled air passenagers and those with reduced mobility, this is dealt with by the Civil Aviation Authority
opening hours:
Advice line Monday – Friday 9.00am – 8.00pm and Saturday 10.00am – 2.00pm (Telephone 0808 800 0082 )
Address
FREEPOST
Equality Advisory Support Service
FPN 4431
Phone: 0808 800 0082
Website: http://www.equalityadvisoryservice.com
Minicom: 0808 800 0084 (textphone)
Helpline number: Live chat is available
