Epilepsy Scotland’s free confidential helpline provides information, help and emotional support to anyone touched by epilepsy including children, young people, parents and carers.
If you have been recently diagnosed, struggling with your epilepsy or just simply need someone to talk to, our friendly helpline staff can provide support.
Our helpline workers do not limit the amount of time they spend on one call and we frequently send out Epilepsy Scotland information, all of which is free of charge.
Some of our callers include people with epilepsy, their friends, family and work colleagues. We also provide support to professionals, for example social workers, GP’s, nurses, teachers, care workers and employers.
All our staff are trained to take calls by The Helpline Association and are trained in the use of counselling skills.
Lesslie Young, Chief Executive at Epilepsy Scotland said: “Our Helpline and Information service has helped thousands of people across Scotland by providing information, help and emotional support to those people who have been affected by epilepsy.
“Our Helpline and Information service is a vital part of our organisation and is a great opportunity for people to learn more about epilepsy and receive support for the emotional and mental challenges that people with epilepsy can be affected by.”
If talking is not for you, you can contact us by text, email or by private message on Facebook or direct message via Twitter.
If English is not your first language, you can access our free interpreting service. Language Line allows you to access our free helpline service in over 170 different languages.
Our helpline staff are available Monday to Friday from 10am to 4.30pm (excluding local and national holidays).
Contact our helpline on 0808 800 2200.