Local Authorities (councils) in Scotland provide a mix of both council delivered money advice provision and third sector funding. At the time of publication (16 January 2014), the following councils provide in-house money, welfare rights and debt advice.
Local authority money advice services (a-z)
- Aberdeen City Council Money Advice Service
- Angus Council Welfare Rights Service
- Argyll and Bute Council Money Advice Service
- Clackmannanshire Council Money and Welfare Benefits Advice Service is now carried out through the CAB. Telephone – 01259 219 404
- Dumfries and Galloway Council Financial Inclusion and Assessment Service
- Dundee City Council Welfare Rights Service
- East Ayrshire Council Money Advice Service
- East Lothian Council Welfare Rights
- East Renfrewshire Council Money Advice Service
- Edinburgh City Council Advice Shop
- Falkirk Council Money Advice Service
- Glasgow City Council Welfare Rights and Money Advice Service
- Highland Council Money Advice Service
- Inverclyde Council Money Advice Team
- Midlothian Council Welfare Rights Service
- Moray Council Money Advice Service
- North Ayrshire Council Money Advice Service
- North Lanarkshire Council Money Advice Service
- Perth and Kinross Council Welfare Rights Service
- Renfrewshire Council Advice Works Service
- Scottish Borders Council Welfare Benefits Service
- South Ayrshire Council Money Advice Service
- South Lanarkshire Council Money Matters Service
- Stirling Council Money Advice Service
- West Dunbartonshire Money Advice Service
- West Lothian Council Advice Shop
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aberdeen city council money advice service
- Debt advice: Tel: 01224 523 738 / Fax: 01224 522 297 / Email: moneyadvice@aberdeencity.gov.uk / Website: http://www.aberdeencity.gov.uk/business_trade/trading_standards/trs_debtcouns.asp
- Welfare rights: Tel: 01224 523203 / Fax: (01224) 522450 / Email: welfarer@aberdeencity.gov.uk / Website: http://www.aberdeencity.gov.uk/council_government/council_tax_benefits/welfare_rights/welfare_rights.asp
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angus council welfare rights service
- Includes welfare benefits and debt advice. Contact: Ravenswood Office, New Road, Forfar DD8 2ZG. Tel: 0845 277 7778 / Website: http://www.angus.gov.uk/info/20106/welfare_rights
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argyll and bute council money advice service
- Debt advice: Tel: 01546 604 176 or 01546 604 326 / Website: http://www.argyll-bute.gov.uk/social-care-and-health/financial-hardship
- Welfare rights: Tel: 01546 605 517 / Website: http://www.argyll-bute.gov.uk/social-care-and-health/welfare-rights
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clackmannanshire council money and welfare benefits advice service
- Includes welfare benefits and debt advice. Contact: Lime Tree House, Castle Street, Alloa, FK10 1EX. Tel: 01259 450000 / Fax: 01259 452400 /Email: moneyadvice@clacks.gov.uk / Website: http://www.clacksweb.org.uk/community/moneyadviceservice
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dumfries and galloway council financial inclusion and assessment service
- Includes welfare benefits and debt advice. Contact: Carruthers House, English Street, Dumfries, DG1 2HP. Tel:030 33 33 3008 / Email: fiat@dumgal.gov.uk / Website: http://www.dumgal.gov.uk/index.aspx?articleid=7749
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dundee city council welfare rights service
- Includes welfare benefits and debt advice. Contact: Social Work Department, Jack Martin Way, Claverhouse East, Dundee, DD4 9FF. Tel: 01382 431 167 / Fax: 01382 438341 / Email: welfare.rights@dundeecity.gov.uk / Website: https://www.dundeecity.gov.uk/socialwork/welfarerights
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east ayrshire council money advice service
- Money advice available to existing Social Work service users whose circumstances fall within specified community care criteria. Tel: 01563 576 000 / Email: social.work@east-ayrshire.gov.uk / Website: http://www.east-ayrshire.gov.uk/CommunityLifeAndLeisure/CommunityAdvice/CommunityAdvice-WorkMoneyAndBenefits/WelfareRights/MoneyAdvice.aspx
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east lothian council welfare rights
- Includes welfare benefits advice. Tel: 0131 653 5231 / Website: https://www.eastlothian.gov.uk/info/603/advice_and_assessment/654/welfare_rights
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east renfrewshire council money advice service
- Debt advice: Tel: 0141 577 8420 / Email moneyadvice@eastrenfrewshire.gov.uk / Website: http://www.eastrenfrewshire.gov.uk/index.aspx?articleid=1562
- Welfare rights: Tel: 0141 577 3071 / Email: incomemaximisation@eastrenfrewshire.gov.uk / Website: http://www.eastrenfrewshire.gov.uk/index.aspx?articleid=2436
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edinburgh city council advice shop
- Includes welfare benefits and debt advice. Contact: 249 High Street, Edinburgh, EH1 1YJ. Tel: 0131 200 2360 / Fax: 0131 529 4828 / Email: advice.shop@edinburgh.gov.uk / Website: http://www.edinburgh.gov.uk/a_to_z/service/901890/advice
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falkirk council money advice service
- Debt advice: Carronbank House, Carronbank Crescent, Denny, FK6 6GA. Tel: 01324 506 735 / Website: http://www.falkirk.gov.uk/services/social_work/community_care/community_advice_service/worried_about_debt.aspx
- Welfare rights: Grangemouth Social Work Office, Oxgang Road, Grangemouth, FK3 9EF. Tel: 01324 501404 / Website: http://www.falkirk.gov.uk/services/social_work/community_care/community_advice_service/welfare_benefits_helpline.aspx
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glasgow city council welfare rights and money advice service
- Money advice available to existing Social Work service users. Tel: 0141 287 0555 / Website: https://www.glasgow.gov.uk/index.aspx?articleid=17873http://www.glasgow.gov.uk/welfarerights
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highland council money advice
- Welfare advice: Tel: 0800 090 1004 / Email: welfare.support@highland.gov.uk
- Benefits advice https://www.highland.gov.uk/directory_record/102970/benefit_advice
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inverclyde council money advice team
- Delivered by Inverclyde Community Health and Care Partnership
- Tel: 01475 715 365 – option 3 (includes Money Matters) http://www.chps.org.uk/content/default.asp?page=home_CHP Inverclyde
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midlothian council welfare rights service
- Includes welfare benefits advice.
- Welfare Rights officers provide Midlothian residents with advice advocacy and oral representation at all Social Security Tribunals. Contact: Fairfield House, 8 Lothian Road, Dalkeith, EH22 3AA. Tel: 0131 271 3781/270 8922 / Fax: 0131 271 3594. Website: http://www.midlothian.gov.uk/info/592/benefits/438/the_welfare_rights_service/2
- Income Maximisation Service available to existing Social Work services users and all Midlothian residents aged 60 . Contact: 4 Clerk Street, Loanhead, Midlothian, EH20 9DR. Tel: 0131 271 3900 / Email: accincomemaximisation@midlothian.gov.uk / Website: http://www.midlothian.gov.uk/info/592/benefits/438/the_welfare_rights_service/3
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moray financial inclusion team
- For Welfare Rights and Debt Advice contact: PO Box 6760 Elgin IV30 9BX. Tel: 0300 123 4561. Website: http://www.moray.gov.uk/moray_news/news_86579.html
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north ayrshire council money advice service
- Includes welfare benefits and debt advice. Contact: Money Matters, Social Services, North Ayrshire Council, 3rd Floor, Bridgegate House, Irvine
KA12 8BD. Tel: 01294 310456 / Website: http://www.north-ayrshire.gov.uk/resident/health-and-social-care/money-matters/money-matters.aspx & http://www.moray.gov.uk/moray_standard/page_1736.html.
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north lanarkshire council money advice service
- Debt advice: Cumbernauld Money Advice, Tel: 01236 638905; Bellshill Money Advice Centre, Tel: 01698 274690; Coatbridge Money Advice, Tel: 01236 638905. Website: http://www.northlanarkshire.gov.uk/index.aspx?articleid=7705
- Welfare rights: individuals should contact their local social work locality office in the first instance. Airdrie 01236 757000; Bellshill 01698 346666; Coatbridge 01236 622100; Cumbernauld 01236 638700; Motherwell 01698 332100; Wishaw 01698 348200. Website: http://www.northlanarkshire.gov.uk/index.aspx?articleid=15678
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perth and kinross council welfare rights service
- Includes welfare benefits advice. Contact: Pullar House, 35 Kinnoull Street, Perth, PH1 5GD. Tel: 01738 476900 / Email: welfarerights@pkc.gov.uk / Website: http://www.pkc.gov.uk/article/5974/Welfare-Rights-Team
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renfrewshire council advice works service
- Includes welfare benefits and debt advice. Contact: 8 Collier Street, Johnstone, PA5 8AR. Tel: 0300 300 1238 / Email: adviceworks@renfrewshire.gov.uk / Website: http://www.renfrewshire.gov.uk/webcontent/home/Services/Social care and health/Benefits and debt advice
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scottish borders council welfare benefits service
- Includes welfare benefits advice. Contact: Galashiels Area Office, Paton Street,
Galashiels. TD1 3AS. Tel: 01896 661 394 / Fax: 01896 662 765 / Website: http://www.scotborders.gov.uk/info/603/benefits_advice_and_assessment/1147/welfare_benefits_service.
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south ayrshire council money advice service
- Debt advice: Trading Standards, 5 River Terrace, Ayr, KA8 0BJ. Tel: 01292 616 060 / Website: http://www.south-ayrshire.gov.uk/tradingstandards/debt/what.aspx
- Welfare rights: Tel: 0300 123 0900 / Email: enquiryandinformationteam.kylestreet@south-ayrshire.gov.uk / Website: http://www.south-ayrshire.gov.uk/welfarerights
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south lanarkshire council money matters service
- Include welfare benefits and debt advice. Local services available in Blantyre, Cambuslang, East Kilbride, Hamilton, Lanark, Larkhall and Rutherglen. Tel: 0303 123 1008 / Website: http://www.southlanarkshire.gov.uk/info/200134/benefits_and_money_advice
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stirling council money advice service
- Includes welfare benefits and debt advice. Contact: Money Advice, Room 35, Viewforth, Stirling, FK8 2ET. Tel: 01786 442460 / Fax: 01786 442839 / Email moneyadvice@stirling.gov.uk / Website: http://www.stirling.gov.uk/services/law-and-licensing/trading-standards/trading-standards-advice-and-support/debt-and-money/money-advice-customer-enquiries
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west dunbartonshire money advice service
- Includes welfare benefits and debt advice. Tel: 0800 980 9070 / Email: WelfareRights-MoneyAdvice@West-dunbarton.gov.uk / Website: http://www.west-dunbarton.gov.uk/community-life-and-leisure/community-advice-benefits,-jobs-and-adult-learning/community-advice-work,-money-and-benefits/benefits-and-debt-advice
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west lothian council advice shop
- Includes welfare benefits and debt advice. Contact: Bathgate Partnership Centre, Lindsay House, South Bridge Street, Bathgate, EH48 1TS. Tel: 01506 283 000 / Fax: 01506 283 029 / Email: advice.shop@westlothian.gov.uk / Website: http://www.westlothian.gov.uk/Community-life-and-leisure/theadviceshop
