Medical Advisory Service

Professional advice on all aspects of medical and healthcare matters

Phone us on


To provide professional advice and information over the telephone on all aspects of medical and healthcare matters.

Services provided:

  • MAS nurses provide a service in bridging the communications gap between the providers and beneficiaries of medical care. MAS believes that the explanation of diagnoses, treatment options and medication add up to informed patients who comply better with doctors instructions.
  • Many of the nurses working with MAS are disabled through illness or work injury. They are recruited through the Work Injured Nurses Group of the Royal College of Nursing and are trained to use their nursing knowledge in telephone triage.


Service is free.

Opening hours:

General Medical and Sleep Matters Helpline can be accessed daily, 6.00pm – ( 020 8994 9874 – Covers all medical enquiries)
The Gut Trust Helpline for help with problems related to Irritable Bowel Syndrome (IBS): 0114 272 3253, Monday – Friday, 6.00pm – 9.00pm and Saturday, 10.00am – 12.00pm
Men’s Health Helpline: 020 8995 4448, Monday 7.00pm – 9.00pm
Meningitis Research Foundation: 080 8800 3344 (24 hour helpline)
Meningitis Trust: 0800 028 1828 (24 hour helpline)


PO BOX 3087
W4 4ZP

Phone: 020 8995 8503 (Admin only)

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