Families Outside

Highlight the needs of family members of prisoners

Phone us on
Phone our helpline on


To raise awareness and highlight the needs of families affected by imprisonment.

Services provided:

  • Highlight the needs of children and family members of prisoners by promoting, co-ordinating and enhancing services to meet these needs
  • Freephone Support & Information Helpline on 0800 254 0088 . (For anyone with relatives in custody in Scotland).
    Email: support@familiesoutside.org.uk.

Opening hours:

Monday – Friday, 9.00am – 5.00pm (Office)

Helpline can be accessed from 9.00am to 5.00pm, Monday to Friday.

Additional information:

If people are being referred to the helpline, please do not give out Families Outside address.


13 Great King Street
EH13 6QW

Phone: 0131 557 9800
Website: http://www.familiesoutside.org.uk
Email: support@familiesoutside.org.uk
Helpline number: 0800 254 0088 (Information)

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