Services provided
The service offers guidance and assistance to:
- apply for social security benefits and tax credits
- issues with benefits claims such as overpayments
- appeal against benefits decisions including representation at appeal tribunals, accessing charitable grants
- referrals to appropriate council services
- applying for transport concessions such as blue badge
- signposting and referral for advice on consumer, housing and employment issues
Referrals can be made by health care and social care professionals, other service providers and agencies, family members, carers, the patient. Referrals can be made by phone, fax, email, letter or referral form.
Catchment area:
Scottish Borders
Opening times:
Monday to Thursday 8.45 am. to 5 pm. and Friday 8.45 a.m. to 3.45 pm
Address
Welfare Benefits Service
Scottish Borders Council
Paton Street
Galashiels
TD1 3AS
Phone: 01896 661 394
Website: https://www.macmillan.org.uk/in-your-area/local-dashboard/detail/Benefit advice services/8268/Borders-Macmillan-Welfare-Benefits-Partnership?proximity=0.74 miles from you
Email: wbs@scotborders.gcsx.gov.uk