Action on Hearing Loss Scotland

Promote a world where deafness and hearing loss are not barriers

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Services provided:

Action on Hearing Loss Scotland aims to increase awareness and understanding of deafness and deaf people and to remove prejudice and discrimination by raising issues and promoting debate.

Action on Hearing Loss Scotland provides:

On The Move is our employment advice service for 16-25 year olds who are deaf or have a hearing loss. Whether you’re leaving school and looking for work or going to college or university, we can offer support.

Hear to Help 
Do you wear NHS hearing aids? Our Hear to Help services in the Ayrshire and Arran, The Borders, Greater Glasgow & Clyde and Tayside can help you get the best out of your hearing aids.

Forth Valley Sensory Centre
In partnership with other local organisations, Action on Hearing Loss Scotland has built an innovative new centre in the Forth Valley. The Forth Valley Sensory Centre is a place where we can help improve individuals’ quality of life by encouraging and allowing social interaction and inclusion.

Information services
Action on Hearing Loss Scotland provides a range of information if you are deaf or have a hearing loss, to your family, friends, community groups and key groups of professionals.

Louder than Words
The Louder than Words charter mark demonstrates an organisation’s commitment to providing the best levels of service to customers and employees who may be deaf or have a hearing loss. We can help any business or organisation to achieve this high standard.


Information is free
For details and costs of the communication services, contact the Local Communication Services Office –

Action on Hearing Loss Scotland Communication Services
Telephone: 0845 685 8000
Textphone: 0845 685 8001
Fax: 0845 658 8002

Communication support needs:

Service users of Action on Hearing Loss Scotland may require communication support to:

  • understand written and spoken language
  • express themselves
  • interact with others

For deaf service users BSL is the first language and not English. Some users do not lipread. Some users have their own language, this can be BSL or a foreign language.
To consult with service users of Action on Hearing Loss Scotland and involve them in a public engagement activity contact: Executive Director, Action on Hearing Loss Scotland; telephone 0141 341 5330


5th Floor
Empire House
131 West Nile Street
G1 2RX

Phone: 0141 341 5330
Minicom: 0141 341 5347 (textphone)
Fax: 0141 354 0176
Helpline number: 0808 808 0123 (Info Line)

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