Access to Work scheme (Jobcentre Plus)

Government initiative to help tackle practical obstacles for disabled people in employment

Jobcentre Plus is a government agency supporting people of working age from welfare into work, and helping employers to fill their vacancies. They are part of the Department for Work and Pensions (DWP) and play a major role in supporting the Department’s aim to ‘promote opportunity and independence for all through modern, customer-focused services’.

Jobcentre Plus has a network of offices across Britain, mostly Jobcentres and social security offices.


Access to Work is an initiative to help disabled people in employment to overcome practical obstacles at work.

Access to work can assist in a number of ways, for instance:

  • a communicator if you are deaf or have a hearing impairment and need a communicator with you at an interview
  • a reader at work, if you are blind or have a visual impairment
  • special equipment (or alterations to existing equipment) to suit your particular work needs, if you need it because of disability
  • alterations to premises or working environment if you need it because of disability
  • support worker, if you need practical help because of your disability either at work or getting to work
  • help towards the cost of getting to work if you are unable to use your car or public transport because of your disability.

Further support includes:

  • Support for disabled people on traineeships, supported internships, work trials and work academies
  • Disabled people can get support through Access to Work when they set up their own business, if they are enrolled on the New Enterprise Allowance (NEA). The NEA provides expert coaching and financial support for jobseekers with a business idea.

For further information, contact your local Disability Employment Adviser (DEA) who is usually based at your local Jobcentre..

Download the access to work factsheet:


Access to Work Operational Support Unit
Anniesland Jobcentre Plus
Mail Handling Site A
WV98 1JE

Phone: 0345 2688 489
Fax: 0345 608 8753

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