Services provided:
The Musculoskeletal (MSK) Helpline is a phone service for people experiencing symptoms of MSK disorders – such as back pain or sports injuries.
The service is only available in certain health board regions, but is gradually being rolled out across Scotland.
The helpline is operated by the Musculoskeletal Advice and Triage Service (MATS) and is provided by fully trained call operators, nurses and physiotherapists.
This service can help by:
- finding out if you need to see a doctor
- providing key information and advice to help with your problem
- referring you to a healthcare professional if you need it – this could be a physiotherapist, podiatrist or other MSK specialist
They can’t:
- arrange home visits – this should be arranged by your doctor
- book and manage your physiotherapy appointments
Opening hours:
Phone 0800 917 9390 (9.00am to 5.00pm, Monday to Friday). Calls are free from landlines and mobiles.
Address
Phone: 0800 917 9390
Website: https://www.nhsinform.scot/care-support-and-rights/nhs-services/helplines/musculoskeletal-msk-helpline
