Customers across Scotland are being urged to follow Scottish Water’s winter code – protect your pipes, be prepared and heat, insulate and protect your home and business this winter.

Top tips include: finding your stop valve, leave heating on a low setting, making sure pipes and water tanks are properly insulated and, if properties are vacant over the winter months, turn off your water supply and drain the system.

Visit to find more winter information and advice or follow us on Twitter, Facebook and Instagram.

Did you know Scottish Water has a confidential Additional Support Register? If you have a disability, medical condition or other reason where you may need additional assistance from Scottish Water please contact our Customer Helpline on 0800 0778778 and we can add your name, address and requirements to the register.

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