Employment & Support Allowance: New claims

3. How to Claim

The quickest way to apply for Employment and Support Allowance is by phone. You can also download the ESA1 form, fill in, print and send or take it to your local Jobcentre Plus office.

Contact centre numbers – Monday to Friday, 8am to 6pm
Tel: 0800 055 6688
Text: 0800 023 4888

You’ll need the following when you make a claim:

  • National Insurance number
  • medical certificate
  • GP’s address and phone number
  • home and mobile telephone numbers
  • mortgage or landlord details
  • council tax bill
  • employer’s address and telephone number and dates of employment or last day worked
  • bank account details
  • details of any other money you are getting, eg benefits or sick pay
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