Accessible Toilets

1. What is an accessible toilet?
2. The National Key Scheme/ Radar Keys

2. The National Key Scheme

The National Key Scheme (NKS), previously referred to as RADAR keys, offer disabled people independent access to locked public accessible toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other places.

Where can I purchase an NKS?

You can buy from Disability Rights UK either over the phone or through their website. Additionally, most local authorities have one-stop-shops or local charities that you can get them from. You will need to provide proof of your disability when buying one. Here is a list of  locations you can purchase an NKS key:

Scottish Borders

The keys are available over the counter from Council Contact Centres.  Proof of disability has to be given. Search for Scottish Borders Council Contact Centres.


Keys can be purchased from the Grapevine service for £3 each or posted out to you for £3.50. To collect a Radar Key from Grapevine you need to make sure that you arrange a pick-up time in advance from their offices to ensure that someone is available. Location: Norton Park, 57 Albion Road, Edinburgh, EH7 5QY.


You can collect an application form from your local One Stop Shop. If you are eligible, your first key will be provided free of charge.


You can buy Keys in person at any of the Fife locations listed below: Fife libraryFife museum or Fife theatres  – maps are available on these links and keys cost £3.50.

Glasgow and Clyde Valley

You can purchase Keys from both Mobility Solutions shops. They are based at 75 Hawthorn Street, Glasgow G22 6HY and Mobility Solutions Dobbies Sandyholm, Crossford by Carluke, Lanarkshire ML8 5QF


You can purchase Keys from Inverclyde Council on Disability (IOCD). They are based at 10 Clyde Square, Greenock Inverclyde, PA15 1NB Telephone: 01475 732700


You can purchase a Key during Highland Council Portree office hours at Tigh na Sgire, Portree.


Forward Mid sell Keys and are based at MVA, 4-6 White Hart Street, Dalkeith EH22 1AE


You can purchase Keys from Moray Resource Centre located at Maisondieu Road, Elgin, IV30 1RX. Telephone them on 01343 551339. Additionally,Shopmobility in Elgin stock them. Located at 59 High Street, Elgin, IV30 1EE. Telephone: 01343 552528 


You can contact the Council Customer Service Centre on 01738 475000 to inquire about a Key.


You can contact the Council Customer Service Centre on 01786 233240.


For further information check out the Disability Rights UK Key Flyer.

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