Accessible housing for disabled people

4. Housing Information and Advice

Disabled Person’s Housing Service Aberdeenshire
Houseability provide information, advice and advocacy services to people with disabilities who have housing issues or problems, to enable them to meet their everyday needs and improve their quality of life within an inclusive community
Location: 1 Carters Close, Peterhead, Aberdeenshire, AB42 1UU
Tel: 01779 490 908
Email: info@houseability.org.uk

Disabled Person’s Housing Service Aberdeen City
Provide housing advice, information and advocacy to disabled people, their families and carers. Based in Aberdeen, the DPHS is constantly developing its services.
Location: Top Floor, Raeden Court, Mid Stocket Road, Aberdeen, AB15 5PF
Tel: 01224 810 222 or 07986 530 507
Email: info@dphsaberdeen.org

Disabled Person’s Housing Service Fife
Provide independent advice and information so that disabled people can have the chance to consider housing options right for them and so enable them to live independently.
Location: West Shop, Law’s Close, 339 High Street, Kirkcaldy, KY1 1JN
Tel: 01592 803 280
Email: enquiries@dphsfife.org.uk

Disabled Person’s Housing Service Scottish Borders
Provide advice, information, support and advocacy for disabled people with housing problems in the Scottish Borders. Location: The Surgery, 1 Orchard Park, St Boswells, TD6 0DA
Tel: 01835 822 099
Email: dphsborders@msn.com

Disabled Persons Housing Services Glasgow
Glasgow Centre for Inclusive Living (GCIL) provide housing information, advice and advocacy services to disabled people seeking housing in Glasgow. Additionally they provide one-to-one support, advice, information and advocacy for people who need an adapted or accessible home in Greater Glasgow.
Tel: 0141 550 4455
Textphone: 0141 554 6482
Email: gcil@gcil.org.uk

Better at Home is a new housing options service which can help you get out of hospital and into a suitable home. The project aims to support older people who want to go home from hospital but who need help because of a housing issue. Better at Home may be able to help you if you:

  • are aged 65 or over
  • want to live at home but your hospital discharge is delayed because your accommodation does not meet your access needs
  • are currently in residential care or a nursing home but would like to find suitable housing in the community
  • want to live in Glasgow

Shelter Scotland 
Provide advice on housing issues and homelessness. They have a useful page on information for disabled people.
Free housing advice helpline: 0808 800 4444, 9am-5pm, Monday to Friday. Calls are free from UK landlines and main mobile networks.
You can also talk to an adviser online via live chat. This is available weekdays from 10am until 3pm, dependent on adviser availability.