Do you know your home as well as you think? Do you know what action to take if a water pipe bursts? Do you know where your stop valve is and how to turn it off? Do you know how to turn your electricity supply off at the mains?

Image of man looking at burst pipe.

During cold weather keep your heating on at a low temperature to help prevent pipes from freezing.  Check out Scottish Water Be Prepared for Winter.  Making your home energy efficient will make it cheaper and quicker to heat during cold weather. For further information, please call the Scottish Government’s Home Energy Scotland Helpline on 0800 512 012. Remember to check the terms of your household insurance policies to find out what cover you have for risks such as flood, storm damage or for the costs of temporary accommodation if your home is not habitable.
• Install weather stripping, insulation, and storm windows.
• Insulate water lines that run along exterior walls.
• Clean out gutters and repair roof leaks.

Image people putting their feet up in front of fire

Check your heating systems
• Have your heating system serviced professionally to make sure that it is clean, working properly, and ventilated to the outside.
• Inspect and clean fireplaces and chimneys.
• Install a smoke and CO detector and test batteries regularly.
• Have a safe alternate heating source and alternate fuels available.

Image of piggy-bank on radiator

Keeping affordably warm this winter

Is your home cold? – Damp? – Draughty? – Are you concerned about affording energy in your home? If the answer is ‘yes’ to any of these support is available through:

1) the Scottish Government’s Energy Assistance Package. Just ring the Energy Saving Scotland advice centre on 0800 512 012 for more information.
2) Changeworks’ Affordable Warmth Team provide outreach support to people who struggle with heating costs, gas or electricity debt, or with staying warm, dry and comfortable in their home. We can help people get the most out of their heating and hot water system, resolve fuel billing problems, help negotiate with suppliers, access energy efficiency grants and give advice on choosing a suitable gas/electricity tariff. We can support people living in Midlothian, Edinburgh and East Lothian, and can visit people at home. If you would like to contact one of our advisors call 0800 512 012 and ask for the Affordable Warmth Outreach Team.

• If your disability is affected by a drop in temperature, try and be aware of the weather forecast in order to allow you plan for pain management.
• Wear the correct amount of layers to try and maintain your body temperature at the required level.
• Ensure that you are on the vulnerable customer registers for the energy companies and Scottish Water.
• If you have an assistance dog, be sure to keep them warm as well. Be sure to always have a blanket for the animal to rest on. Keep the animal indoors as much as possible.



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